Jeff Toister – Leading a Customer-Centric Culture Leading a Customer-Centric Culture [5 MP4] Category: Customer Service This product can only be requested by members. To get this product, you must be a memberBECOME A MEMBER Description Reviews (0) Description What do great companies have in common? Great customer service. In this short course, discover how to chart your team on a course to a customer-centric culture.Jeff Toister discusses how to set a direction, create mile markers, and course correct when things get off track.Leading a Customer-Centric CultureCultivating a customer-focused cultureProviding clear directionUsing mile markersNeeding course correctionsConclusion Reviews There are no reviews yet. Be the first to review “Jeff Toister – Leading a Customer-Centric Culture” Cancel replyYou must be logged in to post a review.