Lynda.com (Jill Griffin) – Building Customer Loyalty Lynda.com (Jill Griffin) – Building Customer Loyalty [11 Videos (MP4)] Category: Management / Leadership This product can only be requested by members. To get this product, you must be a memberBECOME A MEMBER Description Reviews (0) Description Building Customer Loyalty with Jill Griffin Website: http://www.lynda.com/Business-Business-Skills-tutorials/Buil… Duration: 43m 10s Date: Sep 03, 2014 Description:Do loyal customers still exist in our wired world? Yes, but you have to work to keep them. In this course, customer-loyalty expert and best-selling author Jill Griffin outlines a three-step process for understanding who your best customers are and how to keep them loyal. First Jill explains why not all customers are equal and why the first step in building customer loyalty is to know who your best customers are. She then shares proven customer-retention techniques, using examples from large, successful organizations, and shows how you can learn from your best customers’ buying behavior. Last, Jill provides guidance on how to embed customer-loyalty practices into every level of your organization. Contents:0. Introduction1. Identifying Your Best Customers2. Leveraging Your Best Customers3. Instituting Customer Loyalty4. Conclusion Reviews There are no reviews yet. Be the first to review “Lynda.com (Jill Griffin) – Building Customer Loyalty” Cancel replyYou must be logged in to post a review.